FAQ

Addressing common questions you might have

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33 articles in this collection
Written by Jacob Ravn, Mickey Beyer-Clausen, and Tony Hanna

What is the price?

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Written by Jacob Ravn
Updated over a week ago

Can I use this as pilot or cabin crew?

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Written by Jacob Ravn
Updated over a week ago

I want to add my past flights to deal with my current jet lag

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Written by Jacob Ravn
Updated over a week ago

My flight is delayed

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Written by Jacob Ravn
Updated over a week ago

I have heard that fasting helps?

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Written by Jacob Ravn
Updated over a week ago

I want to cancel/delete my account

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Written by Jacob Ravn
Updated over a week ago

Do I have to use caffeine?

It looks like I have to use caffeine to eliminate jet lag. Is that so?
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Written by Jacob Ravn
Updated over a week ago

Caffeine right before sleeping - have you lost your mind?

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Written by Jacob Ravn
Updated over a week ago

Communicating with the crew

It's dark and everybody is sleeping. Use these tools to communicate with the crew without disturbing your sleeping neighbours
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Written by Jacob Ravn
Updated over a week ago

Melatonin – where is it?

I can't find the melatonin in my plan? Where can I see when to take melatonin? How does the icon for melatonin look?
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Written by Jacob Ravn
Updated over a week ago

I have already departed and can't add my trip.

unable to add my trip or get advice since I already departed.
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Written by Jacob Ravn
Updated over a week ago

How come I can't find my bedtime or wake up time?

Do you usually go to bed earlier than 10pm? Or get up at 12pm? What to do.
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Written by Tony Hanna
Updated over a week ago

Will you notify me when I need to do something?

Do you have reminders or alarms to help me know when to do what?
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Written by Jacob Ravn
Updated over a week ago

About food and how eating impacts jet lag.

The impact of eating and timing of meals. And what to do if you are told to sleep immediately after boarding.
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Written by Jacob Ravn
Updated over a week ago

What should I do in terms of light exposure when there is no light advice?

What should I do between the time I’m supposed to get bright light and the time I’m supposed to get light or avoid light?
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Written by Jacob Ravn
Updated over a week ago

Sleeping medications

Should I take Ambien or other medications to fall asleep during the jet lag plan?
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Written by Tony Hanna
Updated over a week ago

How to avoid caffeine

Why you should avoid caffeine and what happens if you don't
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Written by Jacob Ravn
Updated over a week ago

Sleep well when you travel

Simple tips which will help you prepare for restful nights away from home
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Written by Mickey Beyer-Clausen
Updated over a week ago

My departure or arrival city is not available

Can´t find your airport or city? Try this.
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Written by Jacob Ravn
Updated over a week ago

How to use melatonin

When you should take melatonin and why
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Written by Jacob Ravn
Updated over a week ago

How to use caffeine

How often should you get caffeine and what to think about when using it
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Written by Jacob Ravn
Updated over a week ago

Sleeping on airplanes

Sometimes the plan will tell you to sleep while flying – and we all know sleeping on planes is difficult - so what do you do?
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Written by Jacob Ravn
Updated over a week ago

What does 'See bright light' mean?

Why is bright light important and how do I do?
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Written by Jacob Ravn
Updated over a week ago

What does 'See some light' mean?

Why it's important to see light, and what happens if you don't
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Written by Jacob Ravn
Updated over a week ago

Why do I need to avoid light?

Learn why avoiding light is important, what light to avoid and how to avoid it.
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Written by Jacob Ravn
Updated over a week ago

Does Timeshifter work for pilots and flight attendants?

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Written by Mickey Beyer-Clausen
Updated over a week ago

Why sleep is so important

What are the benefits of sleep? And what happens if I miss my sleep or want to sleep a little earlier?
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Written by Jacob Ravn
Updated over a week ago

How can I see if my plan includes melatonin?

This is how melatonin is shown in your jet lag plan
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Written by Jacob Ravn
Updated over a week ago

How to edit your jet lag plan

What to do when flight information changes or you made a mistake when setting up your jet lag plan or personal preferences?
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Written by Tony Hanna
Updated over a week ago

How to enter your flight info

Two simple things to think about when you enter your flight
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Written by Jacob Ravn
Updated over a week ago

Alcohol on plane

Can I enjoy alcohol on the plane or will it make my jet lag worse?
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Written by Mickey Beyer-Clausen
Updated over a week ago

Timeshifting your kids

Does the app work for children? Dos and don'ts when using the app for your child.
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Written by Mickey Beyer-Clausen
Updated over a week ago

Sleep before an early flight

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Written by Mickey Beyer-Clausen
Updated over a week ago